Frequently Asked Questions
- Cook tops
- Water heaters
- Air heaters
- Cabin Heaters
- Tent Heater
- Workshop heater
- Why should we buy from you **** you're not the cheapest****
- How do i place an order
Do you smell any fumes?
What is the power consumption?
How much fuel do they use?
How long does it take to boil a jug?
How long does it take to heat up?
Can i install a water heater myself
Whats so good about the low flow shower heads
Are they easy to use?
Can I get a good shower from the unit?
How long does it take to come up to temperature?
What happens if my heater fails while we are travelling
How reliable are the BELIEF heaters
What other brands of heaters do you sell
Do you install heaters and how much does it cost
What comes in the 2KW kit?
What vents are available?
What is the difference between temperature control and heat output control?
What is the difference between the two mounting plates?
Do you need to clean the heater?
What does the Combustion silencer and exhaust muffler do?
What is the maximum length of ducting I can use?
Can an outlet be installed in the bathroom?
What are the quick connect fuel couplings used for?
How much fuel does it use?
Are the heaters covered by Warranty?
How do the cabin heaters work
What type of heaters do you have for a workshop
Is it hard to service your BELIEF heaters and what parts would i need
Are the WALLAS heaters hard to service and what parts are normally needed
How do i get my heater serviced and how long does it take
What are the most common service parts for air heaters
Do you repair and service different brands of heaters
(1) We service what we sell
(2) We talk with you to make sure you get what you need
(3) We can custom design your application
(4) We offer free advice to make sure you are happy with your purchase
(5) We can install and service your kit
(6) We offer phone support if you run into problems when you are doing your install
(7) Committed to customer service
(8) Years of experience learned from installs and custom designing
(9) Nice people to deal with , we answer our phones and return messages
We are committed to make sure that you get everything you need , there is nothing worse than going to do your install and find you are missing bits , with that in mind we will talk with to make sure you have everything you need , we will then prepare a quotation for you , when you are happy with the quotation we will convert this to an invoice , payment terms are by EFT with details on the invoice or via credit card over the phone , please note a credit card surcharge of 1.5% applies for this type of transaction normally around $20